At Knave Creative, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, and protect your information when you interact with our business, whether online or offline.
1. Who We Are
Knave Creative is a creative studio based in the UK offering animation, design, and video production services.
Business Name: Knave Creative
Email: jack@knavecreative.co.uk
Phone: 07572536127
2. What Data We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, company name.
- Project Details: Information you provide regarding your brief, brand, or creative needs.
- Payment Information: Necessary for processing transactions (handled securely via third-party providers).
- Usage Data: Website usage data such as pages visited and time spent on site (via analytics tools like Google Analytics).
- Communications: Emails, messages, or other correspondence with our team.
3. How We Use Your Data
We process your data to:
- Provide services you've requested.
- Communicate with you about your project or enquiry.
- Issue invoices and manage payments.
- Improve our website and services.
- Comply with legal obligations.
We only process your data where there is a lawful basis, including your consent, a contract, legal obligation, or legitimate interest.
4. Sharing Your Data
We do not sell or rent your personal data. We may share it with:
- Trusted service providers (e.g. web hosting, payment processors).
- Legal authorities when required to do so by law.
- Freelancers or collaborators if necessary for project delivery, and only with your consent.
5. Data Security
We take data security seriously and implement appropriate measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal data only as long as necessary for the purposes it was collected, including to comply with legal, tax, or reporting requirements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (where legally permissible).
- Object to or restrict processing.
- Withdraw consent at any time (where applicable).
To exercise these rights, email: jack@knavecreative.co.uk
8. Cookies
Our website uses cookies to improve user experience and analyse traffic. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this policy from time to time. We encourage you to review this page periodically. Updates will be posted on this page with a revised effective date.
10. Contact
If you have any questions about this Privacy Policy or how we handle your data, contact:
Jack Boardman
Email: jack@knavecreative.co.uk
Phone: 07572536127